We produce each order in our workshop, located in the Grand-Est region.

Except in exceptional circumstances, we need 48/72 hours on average for production.
This is informative data that may vary depending on current demand.
This is 72 working hours, Monday to Friday.

Cases where this duration may be extended:

• If there is high demand, then we display an alert message at the top of the store.
• If it is a custom or complex order, it will take us more time.

As soon as the order is finalized, it leaves immediately from our premises, at La Poste or Mondial Relay and you receive your tracking number by email.

If your order is urgent: remember to leave this information in the comments, we will process it as quickly as possible.

We handle each order with care and ship each one in a suitable container (letter or parcel).

You will be notified by email when your order has been processed and sent .

You will receive a tracking number for each order placed on our store.

These tracking numbers will allow you to track your shipment with La Poste or Mondial Relay, depending on your choice.

We ship orders throughout France and internationally!

We use 2 carriers:

- La Poste: in tracked letter or colissimo format, deliverable to the address of your choice.

- Mondial Relay: in parcel format, deliverable to a store or locker collection point.

If you have any problem with your order, please contact us directly through the store so we can help you quickly.

Each complaint is carefully studied.

• If it is an error, a manufacturing defect, an oversight... ( which is rare, rest assured ), you will need to provide us with some photos to justify the request.

• If you still have not been delivered, have your order and tracking number ready as well as any other information you think will be useful to make your claim.

In any case, the only way to let us know about your problem is to contact us via the store's contact page .

⚠ Please note , however, that your orders are treated as custom-made, if it is an error on your part (spelling error, wrong choice of colors, dimensions, etc.) we will not be able to take back your order.

Depending on your choice of stickers, we have some tutorials and articles that can help you.

OUR NEWS AND ADVICE BLOG brings together some very interesting articles and reports on sticker assembly in different categories.

Also, you will also find tutorial videos and/or preparation and application advice under each product offered, in a dedicated tab, located under the add to cart button.

And finally, if you follow us on the social networks TIKTOK and FACEBOOK , we regularly post photos and videos there!

If you are a professional, we can certainly meet your expectations.

• Decreasing price for large quantities
• Reduced or priority delivery time on request for your urgent orders
• Fixed discounts for all your orders

We will study this with you, according to your profile and your needs.

Please do not hesitate to contact us to find out more and discuss.

En effet comme vous l'avez remarqué, nous n'affichons pas de ligne téléphonique.

La raison est simple : Il est bien plus facile d'expliquer un projet par mail puisque des photos, images, croquis et bien d'autres détails... peuvent y être inclus. Et nous gardons une trace de tout cela.

Aussi, lorsque nous devons vous renvoyer un devis ou un projet, vous êtes sûr de le recevoir sans erreur d'e-mail.

Et en plus : Nous sommes très réactif pour vous répondre, parfois même les week end.

Mais ne vous inquiétez pas, quand cela est nécessaire, nous sommes ravie de vous appeler au téléphone.

Vous pouvez nous joindre très facilement tous les jours via les moyens suivants :

• Avec le formulaire ou le chat direct de la boutique en ligne
• Sur messenger facebook et instagram
• Par mail à prs.contact@yahoo.fr